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| Team-based customer email answering system that improves response time/tracking. Enable your staff to more efficiently respond to your customer emails using existing software tools such as Outlook Express. MiraMail features include threading, grouping, shared access and security to help automate the process of communicating with your customers who can still communicate with you through the most easily understood and efficient means possible, email. A configurable auto-reply ensures that your customers will always get a prompt response to let them know you care. MiraMail is easy to learn so that your sales and support staff respond to customer emails using their favorite news client such as Outlook Express, Gravity or X-News. There`s no new software to learn so you`ll be up to speed with MiraMail with increased productivity immediately. Messages are threaded and assigned a unique ID code so that all responses to customer emails along with any follow-up emails sent by the customer on the same incident will be contained within the same thread. Messages can be grouped to keep messages on separate topics (i.e. product support and sales) in distinct areas. Incoming messages can be filtered into groups based on the content of the message. Shared access makes it possible for managers to monitor responses of your company`s sales and support staff and see at a glance what has been answered and be able to review content. Lesser-experienced staff has the opportunity to learn from the responses of others. Secure access is controlled with user names and passwords so that sales and support staff have access to only the groups they are permitted and no one outside your company can get in. Internal communications Messages posted to a MiraMail group can be selectively emailed back to the customer. For example, a draft response can be posted to the group internally requesting comments before actually sending the final response to the customer |
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NEWS
So far, nothing for that!
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| Aldo`s SPAM Cleaner is a tool that will save you bandwidth and time deleting automatically all the SPAM, Worms, Virus, Junk emails, Unwanted emails, email attacks and almost anything you define before download them from your POP3 account. Aldo`s SPAM Cle ... |
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| ContactGenie Importer is a contact import tool for Microsoft Outlook 2000/2003 to rapidly and efficiently import new contacts/leads received on a repetitive basis from suppliers, websites, and other sources via all major file formats (CSV, tab-delimited, ... |
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| LiteMail is an easy to use mail server that includes unlimited addresses, unlimited domains, forwarding, relaying, SMTP Authentication, a catch-all address and quotas. Integrated DynDNS and No-Ip dynamic DNS clients help make LiteMail a complete and conv ... |
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| » No More Spam 3.0
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| The ability to communicate with important contacts is critical to any business, home office, or home PC. The extreme proliferation of spam threatens to impede this communication, by making it hard to distinguish real mail from junk mail. Mistaking a mail ... |
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| ABC Amber Eudora Converter is intended to help you keep your important emails, newsletters, newsgroups mails organized in one file (as hypertext system). It is a useful tool that converts your e-mails from Eudora (very popular e-mail client) to any docume ... |
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| ProcessText Group | 1262KB | Win 95/98/ME/NT/2000/XP | $19.95 | Downloads: 1620 |
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| WebMail Spy offers three integrated e-mail recording tools in one easy to use package. WebMail Spy includes an advanced, foolproof and secure monitoring system. All e-mail sent via OutLook, OutLook Express, Eudora, Netscape (to name a few) will be recorde ... |
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| ExploreAnywhere Software, LLC | 1272KB | Win 95/98/ME/NT/2000/XP | $49.99 | Downloads: 1295 |
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| POPcon connects MS Exchange Server(tm) to POP3 mailboxes. It acts as an e-mail collector that retrieves messages from POP3 mailboxes and delivers them to your Microsoft Exchange Server mailboxes according to the intended user found in the mails. POPcon o ... |
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| PocoMail, PC Magazine Shareware Program of the Year 2000, was developed from the ground-up to protect users from viruses and spam that plague other commonly used products. This means that PocoMail is powerful, fast, secure, safe and easy to use and mainta ... |
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| » G-Lock EasyMail 4.61
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| The G-Lock EasyMail was developed to help people run and manage mailing lists, newsletters, announcement lists and customer updates. G-Lock EasyMail is a powerful group mailer which sends your message directly from your outbox to the recipient`s mail serv ... |
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| G-Lock Software | 3281KB | Win 95/98/ME/NT/2000 | $49 | Downloads: 1327 |
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| » Trilent Mail Proxy 1.8
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| This firewall-friendly mail (SMTP/POP3) proxy enables small network users to access and distribute email via a single Internet connection, eliminating the need for dedicated mail servers. This is an application-level proxy. It enhances network security by ... |
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| Actual Contacts for Outlook (ACO) is a Microsoft Outlook add-in for updating your address book. Select contacts and ACO will send them a message containing a form. The respondents will be able to update the data in your address book by filling out the for ... |
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| Easy Survey is a software package for Microsoft Office Pro, designed for survey creation and conducting. In contrast to another survey applications, Easy Survey uses the possibilities afforded by Microsoft Access for form creation. It allows you to make ... |
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| MAPILab Ltd. | 4734KB | Win 95/98/ME/NT/2000/XP | $49 | Downloads: 1280 |
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| » ChoiceMail One 3.1
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| ChoiceMail is a spam-blocking system based on the premise that all incoming email is assumed to be spam until senders have obtained permission (called registering) to send you email. Until they do so, mail from unapproved senders will not appear in your e ... |
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